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DavinciPay (“we,” “us,” or “our”) operates the website www.davincipay.ai and provides high-risk payment processing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect the following categories of information:
Personal Identifiers: Name, email address, phone number, mailing address.
Business Information: Business name, type, tax identification number, bank account details, processing history, and related documentation submitted through our application process.
Financial Information: Bank account numbers, payment card details (where applicable), and transaction data processed through our platform.
Technical Data: IP address, browser type, device information, pages visited, and cookies or similar tracking technologies.
Communications: Records of correspondence with our support or sales teams.
We use the information we collect to:
Process and manage your merchant account application.
Provide, operate, and maintain our payment processing services.
Monitor transactions for fraud, chargebacks, and compliance purposes.
Communicate with you regarding your account, updates, and support requests.
Comply with applicable legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
Improve our website, services, and customer experience.
We do not sell your personal information. We may share your information with:
Acquiring banks, payment networks (Visa, Mastercard, etc.), and partner processors necessary to provide our services.
Third-party service providers that assist with fraud detection, compliance screening, analytics, or IT infrastructure.
Law enforcement or regulatory authorities when required by law, subpoena, or legal process.
Professional advisors such as auditors, legal counsel, or accountants, as necessary.
We implement industry-standard security measures, including PCI DSS Level 1 compliance, tokenized card storage, role-based access controls, and encryption. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When retention is no longer required, we securely delete or anonymize the data.
Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and support marketing efforts. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing activities. To exercise these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy, please contact us at:
DavinciPay
Email: contact@davincipay.ai
Website: www.davincipay.ai
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